Changi Airport Information

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Changi Airport Information

Changi airport is served by over 80 airlines with more than 4,000 weekly scheduled flights to 181 cities in 57 different countries worldwide.

• See the Changi Airport website for all information about using Changi airport, including flights, accommodation, travel to/from the airport, car parking and much more.

Flight Arrival /Departure Information

Terminals

Changi Airport has the following terminals:

• Terminal 1
• Terminal 2
• Terminal 3
• Budget Terminal

The terminals are linked by a free skytrain service which operates daily between 06:00 and 01:00. The service is frequent (average waiting time is two minutes) and quick (average time to travel between Terminals 1 and 2 is one minute). If the skytrain is not operating, passengers can use the travellators.

There is a wide range of public transport for travel between the airport and the city.

Immigration Clearance

All travellers must pass through immigration clearance on arrival in Singapore. There are a number of basic entry requirements which visitors must satisfy:

• A passport, valid for at least six months
• Singapore visa, if necessary (For immigration information: Tel: 6391 6100 or see the Immigration department website)
• Sufficient funds for the intended stay
• Confirmed onward travel tickets and entry facilities (e.g. visas) for any onward destination (if applicable)

Prohibited items

• For a list of items which may not be brought into Singapore, see the airport arrivals guide: Click here 

Lost Property

• Terminal 1: To make a report for items lost or misplaced within Terminal 1, call the toll-free line at 1800 542 9727 (International +65 6542 9727)
• Terminal 2: To make a report for items misplaced within Terminal 2, call the toll-free line at 1800 542 9792 (International: +65 6542 9792)
• Terminal 3: To make a report for items misplaced within Terminal 3, call 6307 8555 (International: +65 6307 8555)

In cases where items are left on the plane, contact the airline directly for assistance.

Left Baggage Counters

Baggage can be left securely, short-term, at the airport's Left Baggage counters. This allows a passenger in transit to leave the terminal. The counters are open 24 hours a day, there is a fee payable. 

• Information and enquiries: e-mail
• See the Left Baggage page on the Changi Airport website: Click here

Left Baggage counters are located at:

Taxis

There is a constant flow of regular taxis at each terminal and these are easily accessible.

Contact the counter in the Arrivals hall or call one of the following:

• City Cab - Tel: 6450 4816
• Comfort - Tel: 6552 2828
• TIBS - Tel: 6555 8888

Passenger Meeting Service

The Passenger Meeting Service, situated in the Arrival halls of both Terminals 1 and 2, can meet and escort business associates, VIP guests and friends on behalf of any person.

Services provided at the Passenger Meeting Service counters include:

• Normal/VIP Meet & Greet Services
• Handover of air tickets and visas to passengers
• Immigration clearance for foreign workers, employment pass holders and other workers
• Reservations must be made three to five days in advance for VIP Meet & Greet services.
  Contact the operator at:
• Terminal 1 Tel: 6546 8168
• Terminal 2 Tel: 6542 2848
• Terminal 3 Tel: 6247 5477

Services for the Disabled

These services must be pre-booked with the airline. There are wheelchair and disabled washroom facilities.

WiFi Access at the Airport

The airport-wide Wireless Local Area Network (WLAN) in Changi Airport covers the T1 and T2 central transit lounges, Departure halls, Arrival halls, including baggage claim areas, all airline lounges, F&B outlets, as well as all T1 and T2 gatehold rooms.

Members of the public and transit passengers can get wireless Internet access by subscribing with StarHub. Wireless Internet access is also available to users with roaming accounts such as iPass and GRIC/GoRemote. Walk-in users can purchase time-based wireless Internet access.

There are many computer terminals available free of charge for passengers to access the Internet.

Airfreight operations at Changi Airport

These operations are centred on the Changi Airfreight Centre (CAC), a 47-hectare area which functions around the clock. The CAC is designated a Customs Free Trade Zone (FTZ). This means that all trans-shipment cargo may be broken down and re-consolidated without any customs formalities.

General Recommended Inoculations

A certificate of vaccination against Yellow Fever is required for persons over one year of age who have been in or passed through any country classified either partly or wholly as a yellow fever endemic zone within the previous six days. The countries formerly classified as endemic zones are considered by the Singapore authorities to be still infected.

Vaccinations against Cholera,Typhoid and Polo are also recommended.

Hepatitis A and E are widespread; Hepatitis B is present at a very high rate in the population of Singapore.

Rabies is present. For those at high risk, vaccination before arrival should be considered. If bitten, seek medical advice without delay.

HIV testing is required for workers who earn less than S$1250 per month and for applicants for permanent resident status. Foreign test results are not accepted.

Singapore is Malaria free, however Dengue Fever is on the rise. No Dengue vaccine is available.

• See the Centre for Disease Control and Prevention website for more details

Further Information

• Singapore Customs
  Tel: 6355 2000
• Airport Police
  Tel: 6546 0000
• Civil Aviation Authority of Singapore
  Singapore Changi Airport, P O Box 1, Singapore 918141
  Tel: 6542 1122
• Singapore Aviation Academy
  Tel: 6543 0433
• Singapore Meteorological Services
• Singapore Airport Terminal Services
• Vaccination Requirements from the World Health Organisation (WHO)